Careers

Designation: Service Experience Manager

Background of candidate: Service Advisor Experience (Passenger Cars)

Freshers with Automobile Engineering, Mechanical Engineering, or any other B.Tech / Diploma degree can also apply – but must have knowledge of the working of various systems of a car.

Work Location: Bangalore

Candidates presently LOCATED IN SOUTH INDIA only must apply.

Salary including incentives (CTC): ₹31,000 (Freshers) to ₹36,000 (Experienced) per month.

Job responsibilities:

  1. Meet with customers at their home / office and form a genuine trust relationship that reflects the company values of Technical Expertise, Quality, and Integrity. Understand customer’s pain points, and relate them to the vehicle. Give comfort and confidence to customer that their concerns have been understood, and will be solved with customer’s consent. Pickup customer car from their address (only 1 customer is assigned per day to ensure high attention to detail).
  2. Drive to our preferred Service Center.
  3. Ensure high quality work is done at lowest possible cost, using your technical knowledge.
  4. Perform strict Quality Check on the entire vehicle.
  5. Drop the car back to the customers address.
  6. Explain all tasks completed, and costs saved in detail to the customer.
  7. Ensure customer delight by working sincerely, with a very positive attitude.

Qualifications:

  • Comfortably speak AND write English.
  • You are truthful and WILL NEVER LIE / CHEAT.
  • You are hardworking and willing to extend beyond normal working hours as and when needed.
  • You are comfortable traveling to customers address every day.
  • You have your own two wheeler for use. 100% travel reimbursement is provided to cover travel expenses.
  • You have a valid 2W and 4W drivers licence.
  • You have a positive attitude, and believe in hard work with sincerity.

To apply, please send your resume to recruitment.wheelswisdom@gmail.com with Subject: Your Name – Service Experience Manager – Bangalore.