So how does one get a car serviced in India?
Your car was serviced 6 months back. You’ve driven just 2000 kms. It’s time for the next service. You book a service with the service center. Spend personal time going there. Wait in a queue of cars. Finally get to speak to the advisor. He tries selling you engine decarbonization and an interior shampoo wash. You know you don’t need the latter but what about the decarbonization? You say yes anyway. You think, “There, I think I lost some money, but maybe that was necessary!” Did you know Service Advisors at dealerships make more than1/2 their salary from incentives selling Value Added Services? Anyway, let’s move on. You leave the dealership, battle city traffic in an auto and get home or to the office.
The day goes by. It’s evening, and it’s time to pick up your car. You spend personal time, beat traffic and somehow reach the service center. The advisor is nowhere to be seen. You call his mobile. He finally appears. Shows you the car and hurriedly walks you through the job done. You wish and pray that everything that was promised as done, is indeed done. You make the payment, and start your return journey. You know the service center offers ‘pick up and drop’, but can’t trust the guy who drives, plus you want to meet the advisor yourself to make sure they understand your vehicle’s needs. You sigh. You finally drive home and stay in peace. Until the next service, that is!
What if you had a friend who handled these hassles with technical expertise?
Wheels Wisdom is that friend. We tightly control your car service, and take this one hassle away from your life. Customers are becoming fans of our paranoid focus on Quality and Honesty.
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